SmartPrimeTools LLC provides digital software products and services delivered electronically. Due to the nature of digital content, all sales are generally considered final once access has been granted.
Customers may request a refund within 7 days of purchase. Refunds are not guaranteed and are evaluated on a case-by-case basis.
Refunds may be approved under the following conditions:
Refunds may not be provided in the following cases:
Customers are encouraged to contact us directly before initiating a dispute or chargeback. We are committed to resolving issues quickly and fairly.
Filing a dispute without prior contact may delay resolution and may result in account suspension or termination.
Approved refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.
For refund requests or billing concerns, please contact:
Email: smartprimetools@outlook.com
Phone: +1 323-286-0582